Ministry Medical Group clinics in Rhinelander, Eagle River, and Tomahawk are scoring high on patient surveys over the past year.
The Ear, Nose and Throat patients have said, at a 100 percent rate for the past year, they would definitely recommend audiologists Heidi Grosskopf and Karen Teter, along with ENT physician Shishir Sheth.
A satisfaction survey is given to Ministry ENT and audiology patients asking, “Would you recommend the physician/health care professional you saw to your family or friends?” A total of 474 surveys were returned over the last 12 months.
With the 100% satisfaction rate, Ministry Medical Group regional vice president Bob Sookochoff says, “The ENT and audiology departments have consistently met or exceeded this goal. This is an outstanding achievement and something we are very proud of.”
ENT and audiology care engages the patient every step of the way. Ministry believes that caregivers must be respectful and responsive to the needs, wants and values of the patient.
Dr. Sheth says, “At our facilities, the ENT and audiology staff is committed to providing excellent care to ensure patients have the best possible outcomes.”